Privacy Commitment

• Your mobile number and SMS consent will never be shared with third parties.
• All client communications are kept strictly confidential.
• SMS messages related to your case are covered under client confidentiality protections.

Consent & Agreement

• You confirm that you are the account holder or an authorized user of the mobile phone number provided.
• You consent to receive automated and manual SMS messages related to your surplus recovery case.
• You acknowledge that consent is not required to engage our services.
• You understand that standard message and data rates may apply based on your mobile carrier.
• You agree to these SMS Terms & Conditions and recognize that messages may include sensitive case details.

Security & Confidentiality

Protecting Case Information

• SMS messages may include confidential information about your claim or recovery status.
• You are responsible for maintaining the security of your mobile device.
• Do not share SMS messages with unauthorized individuals.
• Notify us immediately if you suspect unauthorized access to your messages or phone.

Secure Communication

• We use secure messaging protocols where possible.
• For highly sensitive or legal communications, we may use alternative secure channels such as encrypted email or client portals.
• You may request non-SMS communications at any time.
• All SMS messages are logged and may be used for compliance or documentation purposes in recovery proceedings.

Technical Requirements

• Our SMS service is supported by most major U.S. carriers.
• Delivery may be affected by your carrier’s network coverage or technical issues.
• Message delivery is not guaranteed, and delays may occur.
• Some messages may originate from different short codes or phone numbers depending on urgency or system routing.
• Message frequency will vary based on your case status and activity.

Disclaimers & Limitations

• US Asset Recovery Services LLC is not responsible for message delays, failures, or errors caused by mobile carriers.
• We are not liable for fees or charges imposed by your wireless carrier.
• SMS communications are provided "as is", without warranties of any kind.
• We reserve the right to change, suspend, or terminate our SMS service at any time.
• SMS messages do not constitute legal advice and should not be interpreted as such.

Regulatory Compliance

• Telephone Consumer Protection Act (TCPA)
• CTIA Messaging Principles and Best Practices
• Do Not Call Registry laws in all U.S. states
• State bar rules and ethical standards, where applicable

Professional & Ethical Standards

• We maintain strict confidentiality in all communications.
• We adhere to professional ethics and regulatory compliance for financial services.
• Our investigation and case management standards ensure accuracy, discretion, and accountability.

International & Out-of-State Considerations

• Our SMS service is designed for U.S. clients but may support international numbers on a limited basis.
• International messaging rates may apply.
• For cross-border or out-of-state recoveries, alternate communication methods may be used.
• We comply with international communication and data privacy laws, when applicable.

Contact Information

For questions or to update your communication preferences, contact:

Changes to These SMS Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on our website. Your continued use of our SMS service after updates constitutes your acceptance of the new terms. Material changes may be communicated via SMS.

Emergency Cases

• For urgent matters, always call us directly.
• Do not rely on SMS for emergencies or time-sensitive legal deadlines.
• We maintain 24/7 emergency contact protocols for active cases.
• In such events, emergency messages may be sent regardless of opt-in preferences.